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Just received your thank you letter with the surprise attached. That’s a nice touch. It's not the ___ that’s important but that you care enough to thank your customers for doing business with you. As one of your customers I want you to know that I appreciate your wonderful attitude about customer service. So I say, keep it up, your business should flourish, even in the toughest of times because of your attitude. We customers don’t like being taken for granted and many firms do not realize this. Product is available from many sources and now all over the world. Those business men & women who truly serve the customer will be the winners of the ballgame.
You have earned my "trip insurance" business for the future. Regards, Mark L., Melbourne, FL |
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Simply enter your name, email address and questions or comments below
Steve Dasseos (the Head Honcho & Trip Insurance Guru) will write you back promptly, unless it's the middle of the night (if the email timestamp's at an odd hour you probably caught him up!). Here's why Steve wants your name:
You don't have to give us your real name, though it helps us if you do just so we can keep track of who asks us what and what we tell you The other reason is because Steve doesn't want to start his email to you as "Dear Anonymous,". The internet and the whole world for that matter have gotten way too impersonal. You are a real person and you deserve to be addressed by a proper name.
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