I don’t dread much about traveling, except having my luggage lost, damaged or stolen. It’s such a helpless feeling when it doesn’t arrive. In fact my parents had their luggage lost when they returned home from a Rhine River Cruise on 12-23-06 (it showed up late on 12-26-06). They were on Delta, but it doesn’t seem to matter which airline you use.
The most frustrating part of it was that even though they called Delta 6 times after they submitted the claim, each time they called they had to re-explain the entire story because Delta doesn’t save the information so the next customer service agent has any of that data to refer to!
Andrea Bennett, Travel and Leisure, gives 3 Good Tips to prevent lost luggage. You can read Andrea Bennett’s article here.
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