When you file a medical claim on your travel insurance it’s important to have the correct paperwork. I suggest you review the bills & documentation the medical facility gives you when you get them. Don’t just put them in your bags and look at them when you return home.

Our family and 2 other families went on Royal Caribbean’s The Mariner of the Seas in Dec. 2006. While on this cruise my son got sick with a severe sore throat. I took him to the medical facility because our friends’ daughter got strep throat a day earlier. Thankfully my son didn’t have that.

I got the bills & documentation from the medical facility the next day. They hadn’t filled in the diagnosis (that’s important) plus they said they gave him 2 medications (they didn’t). Had I waited until I got home & used those forms to file the claim, it would’ve been turned down. Plus, I doubt I would have been able to even track down and get the doctor on The Mariner of the Seas to correct the bills after what would have been a month since being treated.